Dispatch & Delivery

Once your order is received and payment approved, we will endeavour to process and dispatch your order within 24 to 48 hours.

Delivery fees for Australia
(charges will automatically be calculated at checkout)

Free Pick-up from our warehouse is welcomed by appointment. Please contact us to arrange a suitable time. Please note that we are an online mail order service and as such do not have a storefront.

Local Deliveries to the Samford area (postcode 4520)
Orders under $100: Flat delivery fee of $10 per order
Orders $100 and over: Free

Australia wide delivery via Australia Post:

Regular Post
Up to 500g: $5.50
500g to 3kg: $9.60
Over 3kg: refer to dispatch rates per State below

Express Post
Up to 500g: $7.70
500g to 3kg: $10.90

Over 3kg: refer to dispatch rates per State below

Parcels over 3kg
State	Regular Post	Express Post
ACT	$9.60 base fee + $1.70 per kg	$10.90 base fee + $5.80 per kg
NSW	$9.60 base fee + $1.70 per kg	$10.90 base fee + $5.80 per kg
VIC	$9.60 base fee + $1.70 per kg	$10.90 base fee + $5.80 per kg
QLD	$9.60 base fee + $0.65 per kg	$10.90 base fee + $2.80 per kg
SA	$9.60 base fee + $1.90 per kg	$10.90 base fee + $5.90 per kg
NT	$9.60 base fee + $2.35 per kg	$10.90 base fee + $10.50 per kg
WA	$9.60 base fee + $2.35 per kg	$10.90 base fee + $10.50 per kg
TAS	$9.60 base fee + $2.45 per kg	$10.90 base fee + $6.10 per kg

Courier delivery for most areas of Australia is available. Please contact us for a price.

Heal With Ease Homeopathic kits are sent to you directly by our consulting homeopaths to ensure full back-up support is provided. These kits incur a $10 postage fee.

International Orders: Please send us your order by fax or email for a delivery quote.

Disclaimer: The information contained in this website is provided solely for educational and informational purposes only.
This information is not meant to replace or be a substitute for the advice from your own veterinarian or other complimentary animal care professional.
You should always consult with your veterinarian or other complimentary animal care professional before trying to treat any illness.